No app or plug-in install or No call back forms or no collecting phone number. No complex gateway installs or no complex web codes or phone system configuration for you.
You receive calls as per your wish, free on our SIP software or app else on your mobile / landline at low per minute rate. If you don't pick the call on any then Voicemail!.
Choose the country where you need the phone number from. Then select the "Add-on" Click2VGP.
Complete the order by filling up the relevant information including your website (SSL preferred), Caller ID, etc.
Provision team will send the code along with number, simply paste the code in your webpage.
Web based calling allows for seamless customer interaction and increased engagement. Rather than asking your customers to look away from your website, find their phone, and then dial a 9 to 15 digit number, web calling allows them just click to connect immediately. We include advanced audio codecs that generally provide superior voice quality to PSTN dialing. In addition, our features allow you to automatically pass contextual information about the customer or the page they are looking at to streamline customer interactions.
VirtualGlobalPhone supports the current and Beta versions of Chrome and Firefox on Linux, Windows, OSX, and Android.
Safari and Internet Explorer do not currently support. VirtualGlobalPhone has planned optional support for these browsers via a plug-in. Support for Microsoft's Edge browser on Windows 10 is planned.
Currently only Android devices support for Chrome and Firefox Browsers. Native mobile SDKs that can be used as part of iOS and Android apps are planned.
Yes. You can apply your own CSS styles in addition to or instead of our style sheet. We will be adding additional GUI-based styling customization options in the near future.
Absolutely. just write to your Relationship manager.
Yes. The call can be attended on our app / pc based sofwtare or simply attend the call on your mobile phone.
It is extremely unlikely your customers would need to make firewall changes to make Click2VGP calls. Click2VGP uses an advanced NAT traversal mechanism known as Interactive Connectivity Establishment (ICE). VirtualGlobalPhone service utilizes a TURN server that allows Click2VGP connectivity in even strict firewall environments with the need for custom firewall configurations or SBCs.
No - VirtualGlobalPhone has muliple layers of controls including:
Rate limiting of no more than 8 requests per second per source IP for Click2VGP calls.
Maximum simultaneous calls (channels) per Click2VGP button.
An Ingress SBC that regulates incoming Click2VGP gateway traffic.
VirtualGlobalPhone's existing egress SBC and security mechanisms used to protect all traffic.
Authentication timeout period set to 15 minutes.
Additional security controls are available for VirtualGlobalPhone customers.
Please contact us for details.
Yes, Please contact your Relationship Manager.
Click2VGP is free for all VirtualGlobalPhone customers, untill end of March 2017.
Check with your Relationship Manager.
No. The Click2VGP is completely independent of your existing VirtualGlobalPhone account so you can feel free to experiment without worrying about affecting your existing configuration.